Hotel Revenue Managers

Turn Every Stay Into Its Full Revenue Potential

Unlock new income streams without compromising guest satisfaction. With SOPAGO, Revenue Managers use a digital guest platform to drive targeted upsells, capture ancillary revenue and understand spending behaviour across the entire stay.

Maximise Profitability With A Connected Guest Platform

Your role is to grow revenue from every room, every channel and every service, while keeping guests happy and owners confident.

SOPAGO helps you:

  • Reach guests on their own device at the right moment in the journey
  • Promote high value extras in a way that feels helpful, not intrusive
  • Use real time data to refine pricing, packaging and distribution strategy

 

You move from assumptions to clear, measurable results.

Targeted Upselling and Cross-Selling

Promote the right offer, to the right guest, at the right time.

  • Use in app messages and notifications to present upgrades, early check in, late check out and add ons
  • Surface spa packages, dining experiences, activities and transport options based on context
  • Set rules around timing and audience so guests see relevant, well placed offers


You increase ancillary revenue while keeping the experience guest led.

Data Driven Insights On Guest Spend

See where money is actually made during the stay.

  • Track service usage and spending by segment, channel, length of stay or room type
  • Identify which offers convert best and which services are underused
  • Feed these insights back into your forecasting, pricing and distribution decisions


You gain a clearer view of total revenue per guest, not just room revenue.

More Direct Bookings and Repeat Business

Use a better digital experience to reduce third party dependency.

  • Give guests a smooth, connected journey from pre arrival to post stay
  • Capture feedback and preferences that help you personalise future offers
  • Encourage guests to return and book direct, supported by email and loyalty tools in the SOPAGO ecosystem


Over time you improve net revenue by increasing direct share and loyalty.

SOPAGO transformed how we showcase daily excursions. Guests love being able to book water sports and island tours with a few taps!

Daniel Otieno
Hotel Manager, Beach Resort

From live entertainment updates to special offers, SOPAGO has boosted engagement and freed my staff to provide more personal guest interactions.

Mariam Omondi
Hotel Manager, Beach Resort

We’re located in a busy urban area, and SOPAGO helps us keep guests informed about local events and on-site services. It’s a true time-saver!

Zainab Mwangi
Hotel Manager, City Hotel

Guests can now find everything they need in one place. SOPAGO’s convenience has increased positive feedback and repeat bookings.

Ali Khamisi
Hotel Manager, City Hotel

Our nature tours and hiking trails are easily discovered through SOPAGO. Guests appreciate the seamless scheduling, and our team loves the reduced paperwork.

James Olewe
Lodge Manager

SOPAGO’s real-time updates help us handle last-minute changes in safari timings. It’s a fantastic tool for enhancing our wilderness experience.

Anna Kobong’o
Lodge Manager

With SOPAGO’s targeted promotions, our upselling efforts have gone through the roof. We can perfectly time beachside offers without overwhelming guests.

Kelvin Njoroge
Revenue Manager, Beach Resort

Analyzing guest preferences is now simple. SOPAGO’s data insights helped us refine packages and boost overall revenue.

Diana Ogutu
Revenue Manager, Beach Resort

Our clients can browse treatments and wellness packages online. SOPAGO made scheduling easier and reduced waiting times.

Grace Wanjiru
SPA Manager

Since integrating SOPAGO, spa bookings have soared. Guests love the intuitive interface, and we love the smoother workflow!

Hannah Wakio
SPA Manager

SOPAGO integrated effortlessly with our existing systems. Minimal downtime and great support—exactly what our tech team needed.

Sam Bakari
IT Manager, City Hotel

We used to manage multiple platforms, but SOPAGO consolidated everything into one solution. It’s secure, user-friendly, and saves us hours each week.

Esther Karani
IT Manager, City Hotel

SOPAGO’s menu highlights let guests pre-plan dining options. It’s been a hit—especially with foodies looking for curated experience.

Victor Mugabe
F&B Manager, Boutique Hotel

Promoting our seasonal specialties is now a breeze. SOPAGO helps us drive sales while keeping guests excited about our culinary offerings.

Patricia Musyoka
F&B Manager, Boutique Hotel

The mobile ordering feature reduced congestion at our restaurant. Guests can browse, order, and pay right from their phones.

Ahmed Yusuf
F&B Manager, City Hotel

With SOPAGO’s push notifications, we easily market daily specials. Revenue from our lunch menu has noticeably increased.

Betty Awiti
F&B Manager, City Hotel

Contactless check-ins mean fewer queues and happier guests. SOPAGO’s convenience factor has made a world of difference at our front desk.

Linus Mwema
Reception Manager, City Hotel

Our team now addresses guest inquiries faster through SOPAGO’s instant messaging. It’s improved guest satisfaction and streamlined our workflow.

Susan Makori
Reception Manager, City Hotel

What Revenue Leaders Say About SOPAGO

Frequently Asked Questions