SOPAGO.app

Guest Experience as a Service
built for
Revenue Boost Operational Excellence Exceptional Feedback

Our Hospitality Solutions empowers award-winning hospitality brands

Optimize Staff Operations for Greater Efficiency

Our innovative platform streamlines tasks, automates routines, and enables real-time communication, empowering your team to focus on exceptional guest experiences. With improved workflows and fewer manual tasks, you’ll boost efficiency, cut costs, and enhance staff satisfaction—ensuring smoother operations and happier guests.

Ensure Anytime Access for a Seamless Guest Experience

Give guests 24/7 access to hotel services for a seamless, personalized experience from check-in to check-out. Our platform keeps amenities, bookings, and support just a tap away, enhancing guest satisfaction, boosting revenue and elevating service quality—making every stay memorable and stress-free.

Effortless Smart Solutions to Transform Hospitality

With SOPAGO’s effortless smart solutions, your hotel can deliver exceptional guest experiences without the hassle of maintenance or content updates. Our fully managed platform takes care of everything—from seamless system integration to continuous content optimization—ensuring your services are always up-to-date and running smoothly. SOPAGO empowers hotels to boost efficiency and elevate guest engagement while we handle all backend operations, letting your team focus solely on delivering unforgettable stays.

Our values make us keep growing.

Service Centricity

With SOPAGO, hotels receive comprehensive service with zero maintenance effort. Focus solely on running your operations while we handle the rest, ensuring smooth management and an exceptional guest experience.

Passion

Driven by passion and a commitment to innovation, we foster creativity to push boundaries and challenge industry norms, delivering cutting-edge solutions that drive progress.

Innovation

With a unique product vision, we prioritize guest experience, consistently generating valuable and measurable ideas for our partners.

Guest Focus

Our operations are focused on delivering an exceptional guest experience, demonstrating our commitment to being attentive, responsive, and proactive at every touchpoint.

The Journey of Our Guests

Pre-Arrival

Create an outstanding hotel experience even before your guests arrive:
Online Check-In
Transfer Arrangements
Room Upgrades
Local Research Tips
Direct Booking for Amenities

Stay

Give your guests a warm and memorable welcome with personalized options:
Concierge Chat
Restaurant Reservations
Mobile Ordering & Room Service
Destination Guide
Activity Schedule
Mobile Payment
Tailored Offers
Express Check-Out

Departure

Keep guests engaged even after they leave:
Feedback Surveys
Customized Offers
Loyalty Campaigns

Pre-Arrival


Create an outstanding hotel experience even before your guests arrive:

Online Check-In
Transfer Arrangements
Room Upgrades
Local Research Tips
Direct Booking for Amenities

Arrival


Give your guests a warm and memorable welcome with personalized options:

Concierge Chat
Restaurant Reservations
Mobile Ordering & Room Service
Destination Guide
Activity Schedule
Mobile Payment
Tailored Offers
Express Check-Out

Departure


Keep guests engaged even after they leave.

Feedback Surveys
Customized Offers
Loyalty Campaigns

Seamless Integration into your system landscape

Testimonial

What our satisfied clients say about us

SOPAGO transformed how we showcase daily excursions. Guests love being able to book water sports and island tours with a few taps!

Daniel Otieno
Hotel Manager, Beach Resort

From live entertainment updates to special offers, SOPAGO has boosted engagement and freed my staff to provide more personal guest interactions.

Mariam Omondi
Hotel Manager, Beach Resort

We’re located in a busy urban area, and SOPAGO helps us keep guests informed about local events and on-site services. It’s a true time-saver!

Zainab Mwangi
Hotel Manager, City Hotel

Guests can now find everything they need in one place. SOPAGO’s convenience has increased positive feedback and repeat bookings.

Ali Khamisi
Hotel Manager, City Hotel

Our nature tours and hiking trails are easily discovered through SOPAGO. Guests appreciate the seamless scheduling, and our team loves the reduced paperwork.

James Olewe
Lodge Manager

SOPAGO’s real-time updates help us handle last-minute changes in safari timings. It’s a fantastic tool for enhancing our wilderness experience.

Anna Kobong’o
Lodge Manager

With SOPAGO’s targeted promotions, our upselling efforts have gone through the roof. We can perfectly time beachside offers without overwhelming guests.

Kelvin Njoroge
Revenue Manager, Beach Resort

Analyzing guest preferences is now simple. SOPAGO’s data insights helped us refine packages and boost overall revenue.

Diana Ogutu
Revenue Manager, Beach Resort

Our clients can browse treatments and wellness packages online. SOPAGO made scheduling easier and reduced waiting times.

Grace Wanjiru
SPA Manager

Since integrating SOPAGO, spa bookings have soared. Guests love the intuitive interface, and we love the smoother workflow!

Hannah Wakio
SPA Manager

SOPAGO integrated effortlessly with our existing systems. Minimal downtime and great support—exactly what our tech team needed.

Sam Bakari
IT Manager, City Hotel

We used to manage multiple platforms, but SOPAGO consolidated everything into one solution. It’s secure, user-friendly, and saves us hours each week.

Esther Karani
IT Manager, City Hotel

SOPAGO’s menu highlights let guests pre-plan dining options. It’s been a hit—especially with foodies looking for curated experience.

Victor Mugabe
F&B Manager, Boutique Hotel

Promoting our seasonal specialties is now a breeze. SOPAGO helps us drive sales while keeping guests excited about our culinary offerings.

Patricia Musyoka
F&B Manager, Boutique Hotel

The mobile ordering feature reduced congestion at our restaurant. Guests can browse, order, and pay right from their phones.

Ahmed Yusuf
F&B Manager, City Hotel

With SOPAGO’s push notifications, we easily market daily specials. Revenue from our lunch menu has noticeably increased.

Betty Awiti
F&B Manager, City Hotel

Contactless check-ins mean fewer queues and happier guests. SOPAGO’s convenience factor has made a world of difference at our front desk.

Linus Mwema
Reception Manager, City Hotel

Our team now addresses guest inquiries faster through SOPAGO’s instant messaging. It’s improved guest satisfaction and streamlined our workflow.

Susan Makori
Reception Manager, City Hotel