Hotel F&B Managers

Turn Every Meal Into A Better Guest Experience And More Revenue

Bring your restaurants, bars and room service onto one digital platform that guests love to use. With SOPAGO, Food and Beverage Managers centralise table bookings, menu browsing and ordering in a single guest app, making operations smoother and every outlet more profitable.

Elevate Your F&B Operations With A Digital Guest Platform

You are responsible for delivering memorable dining while keeping costs, staffing and margins under control. Paper menus, phone orders and scattered systems make this harder than it should be.

SOPAGO helps you:

  • Move ordering and requests onto the guest’s own device
  • Coordinate service between restaurant, bar, pool and in room dining
  • Use real data on what guests actually eat and drink to guide decisions

 

You gain more control over the F&B journey from breakfast to the last drink of the night.

Streamlined Ordering and Service

Make it easy for guests to order, wherever they are on property.

  • Let guests browse up to date menus with photos and clear descriptions
  • Enable room service, poolside and lobby orders from their phone
  • Reduce phone calls, misunderstandings and manual ticket writing


This leads to faster fulfilment, fewer errors and a calmer service for your team.

Increased Revenue With Smart Upselling

Promote the items and experiences that matter most for your concept.

  • Highlight signature dishes, tasting menus and pairing suggestions inside the menu
  • Use notifications to promote seasonal specials, chef’s tables or themed evenings
  • Offer add ons such as side dishes, premium drinks or celebration extras at the right moment


You lift average spend per guest while keeping the experience natural and guest friendly.

Real Time Analytics And Guest Feedback

Know what is working in your outlets today, not next month.

  • Track best selling items, low performers and menu mix in real time
  • See peak ordering times for each outlet to plan staffing more effectively
  • Collect quick feedback after key meals or events to catch issues early


You can refine menus, control waste and adjust prices with more confidence.

“By leveraging SOPAGO for your F&B operations, you’ll not only enhance daily efficiencies but also create memorable culinary moments that keep guests coming back”

SOPAGO transformed how we showcase daily excursions. Guests love being able to book water sports and island tours with a few taps!

Daniel Otieno
Hotel Manager, Beach Resort

From live entertainment updates to special offers, SOPAGO has boosted engagement and freed my staff to provide more personal guest interactions.

Mariam Omondi
Hotel Manager, Beach Resort

We’re located in a busy urban area, and SOPAGO helps us keep guests informed about local events and on-site services. It’s a true time-saver!

Zainab Mwangi
Hotel Manager, City Hotel

Guests can now find everything they need in one place. SOPAGO’s convenience has increased positive feedback and repeat bookings.

Ali Khamisi
Hotel Manager, City Hotel

Our nature tours and hiking trails are easily discovered through SOPAGO. Guests appreciate the seamless scheduling, and our team loves the reduced paperwork.

James Olewe
Lodge Manager

SOPAGO’s real-time updates help us handle last-minute changes in safari timings. It’s a fantastic tool for enhancing our wilderness experience.

Anna Kobong’o
Lodge Manager

With SOPAGO’s targeted promotions, our upselling efforts have gone through the roof. We can perfectly time beachside offers without overwhelming guests.

Kelvin Njoroge
Revenue Manager, Beach Resort

Analyzing guest preferences is now simple. SOPAGO’s data insights helped us refine packages and boost overall revenue.

Diana Ogutu
Revenue Manager, Beach Resort

Our clients can browse treatments and wellness packages online. SOPAGO made scheduling easier and reduced waiting times.

Grace Wanjiru
SPA Manager

Since integrating SOPAGO, spa bookings have soared. Guests love the intuitive interface, and we love the smoother workflow!

Hannah Wakio
SPA Manager

SOPAGO integrated effortlessly with our existing systems. Minimal downtime and great support—exactly what our tech team needed.

Sam Bakari
IT Manager, City Hotel

We used to manage multiple platforms, but SOPAGO consolidated everything into one solution. It’s secure, user-friendly, and saves us hours each week.

Esther Karani
IT Manager, City Hotel

SOPAGO’s menu highlights let guests pre-plan dining options. It’s been a hit—especially with foodies looking for curated experience.

Victor Mugabe
F&B Manager, Boutique Hotel

Promoting our seasonal specialties is now a breeze. SOPAGO helps us drive sales while keeping guests excited about our culinary offerings.

Patricia Musyoka
F&B Manager, Boutique Hotel

The mobile ordering feature reduced congestion at our restaurant. Guests can browse, order, and pay right from their phones.

Ahmed Yusuf
F&B Manager, City Hotel

With SOPAGO’s push notifications, we easily market daily specials. Revenue from our lunch menu has noticeably increased.

Betty Awiti
F&B Manager, City Hotel

Contactless check-ins mean fewer queues and happier guests. SOPAGO’s convenience factor has made a world of difference at our front desk.

Linus Mwema
Reception Manager, City Hotel

Our team now addresses guest inquiries faster through SOPAGO’s instant messaging. It’s improved guest satisfaction and streamlined our workflow.

Susan Makori
Reception Manager, City Hotel

What F&B Leaders Say About SOPAGO

Frequently Asked Questions