Boutique Hotel

Digital Convenience With Boutique Charm

Give your guests a beautifully curated, fully digital stay while keeping the intimate feel that makes your boutique hotel special. With SOPAGO, you share local recommendations, experiences and services through a digital guest platform that feels like your brand – not a generic app.

Elevate the Luxury Experience at Your Boutique Hotel with a Digital Guest Platform

Discerning travellers choose boutique hotels for story, style and soul. They also expect smooth, modern service from first browse to check out.

SOPAGO helps you:

  • Keep your personal, human touch
  • Remove friction from dining, spa, activities and communication
  • Present your hotel and neighbourhood like a curated magazine

 

All in one digital space that works on the guest’s own phone, without downloads.

Curated Hotel Overview

Showcase your hotel like a design forward guidebook.

  • Present rooms, suites and amenities with rich images and well written descriptions
  • Highlight your rooftop, bar, pool, garden or library spaces
  • Add practical details such as breakfast times, reception hours, house rules and WiFi


Guests discover what makes your property unique without calling reception or searching for paper folders.

Indulgent Spa & Wellness Bookings

Turn your spa and wellness corner into a signature experience.

  • Let guests browse treatments, rituals and packages at their own pace
  • Offer preferred time slots and therapists where available
  • Promote private yoga, pilates, meditation or fitness sessions


Bookings drop directly into your operations, while guests enjoy a calm, frictionless way to plan their self care.

Mobile Ordering For Rooms, Bar And Lounge

Upgrade in room and on property dining without losing your personal service.

  • Show your full menu and drinks list with beautiful images and clear descriptions
  • Allow guests to customise orders, leave notes and choose where to serve
  • Accept orders from rooms, pool, terrace or lounge with a simple scan


Your team spends less time taking repeat calls and more time plating and presenting the experience.

Real-Time Interaction & Instant Updates

Stay close to your guests wherever they are in the property.

  • Use two way messaging for questions, special requests and ideas
  • Share news about pop up events, live music, tasting menus or gallery nights
  • Send personal welcome notes, mid stay check ins and pre departure offers


Guests feel that someone is always paying attention, without having to queue at the desk.

Tailored Destination Guide

Turn your destination knowledge into an advantage.

  • Curate favourite galleries, ateliers, wine bars, coffee shops and neighbourhood walks
  • Add stories and insider tips that reflect your taste and position
  • Filter by mood or theme – art and culture, food and wine, wellness, nightlife, family friendly


Guests discover the city or surroundings through your eyes and remember your hotel as their trusted local guide.

Seamless Transportation Coordination

Make arriving, leaving and exploring effortless.

  • Offer airport transfers, train station pickups and drop offs
  • Present trusted drivers, private cars or local transport partners
  • Allow guests to book or request transport and see confirmations in one place


You protect your guests’ time and safety while keeping your front desk free from constant coordination calls.

SOPAGO transformed how we showcase daily excursions. Guests love being able to book water sports and island tours with a few taps!

Daniel Otieno
Hotel Manager, Beach Resort

From live entertainment updates to special offers, SOPAGO has boosted engagement and freed my staff to provide more personal guest interactions.

Mariam Omondi
Hotel Manager, Beach Resort

We’re located in a busy urban area, and SOPAGO helps us keep guests informed about local events and on-site services. It’s a true time-saver!

Zainab Mwangi
Hotel Manager, City Hotel

Guests can now find everything they need in one place. SOPAGO’s convenience has increased positive feedback and repeat bookings.

Ali Khamisi
Hotel Manager, City Hotel

Our nature tours and hiking trails are easily discovered through SOPAGO. Guests appreciate the seamless scheduling, and our team loves the reduced paperwork.

James Olewe
Lodge Manager

SOPAGO’s real-time updates help us handle last-minute changes in safari timings. It’s a fantastic tool for enhancing our wilderness experience.

Anna Kobong’o
Lodge Manager

With SOPAGO’s targeted promotions, our upselling efforts have gone through the roof. We can perfectly time beachside offers without overwhelming guests.

Kelvin Njoroge
Revenue Manager, Beach Resort

Analyzing guest preferences is now simple. SOPAGO’s data insights helped us refine packages and boost overall revenue.

Diana Ogutu
Revenue Manager, Beach Resort

Our clients can browse treatments and wellness packages online. SOPAGO made scheduling easier and reduced waiting times.

Grace Wanjiru
SPA Manager

Since integrating SOPAGO, spa bookings have soared. Guests love the intuitive interface, and we love the smoother workflow!

Hannah Wakio
SPA Manager

SOPAGO integrated effortlessly with our existing systems. Minimal downtime and great support—exactly what our tech team needed.

Sam Bakari
IT Manager, City Hotel

We used to manage multiple platforms, but SOPAGO consolidated everything into one solution. It’s secure, user-friendly, and saves us hours each week.

Esther Karani
IT Manager, City Hotel

SOPAGO’s menu highlights let guests pre-plan dining options. It’s been a hit—especially with foodies looking for curated experience.

Victor Mugabe
F&B Manager, Boutique Hotel

Promoting our seasonal specialties is now a breeze. SOPAGO helps us drive sales while keeping guests excited about our culinary offerings.

Patricia Musyoka
F&B Manager, Boutique Hotel

The mobile ordering feature reduced congestion at our restaurant. Guests can browse, order, and pay right from their phones.

Ahmed Yusuf
F&B Manager, City Hotel

With SOPAGO’s push notifications, we easily market daily specials. Revenue from our lunch menu has noticeably increased.

Betty Awiti
F&B Manager, City Hotel

Contactless check-ins mean fewer queues and happier guests. SOPAGO’s convenience factor has made a world of difference at our front desk.

Linus Mwema
Reception Manager, City Hotel

Our team now addresses guest inquiries faster through SOPAGO’s instant messaging. It’s improved guest satisfaction and streamlined our workflow.

Susan Makori
Reception Manager, City Hotel

Boutique Hotel Leaders On SOPAGO

Frequently Asked Questions