Task Management PRO – Hotel Task Management For East Africa

Replace radio calls, paper checklists and endless WhatsApp threads with one clear command centre. SOPAGO Task Management PRO is managed hotel task management software that unites housekeeping, maintenance, F&B and front office in a single, mobile first workspace.

Use it on its own or connect it to the SOPAGO Guest Experience platform when you are ready.

Trusted by +100 hotels around the World

The Problem: Operational Chaos Destroys Guest Experience

Hospitality without systems quickly turns into chaos with smiles.

  • Tasks are passed through calls, radio and chat groups that nobody can track

  • Housekeeping boards are outdated, and maintenance tickets get lost

  • Simple guest requests take too long, and upsell opportunities are missed

  • Staff burn out from constant chasing and unclear priorities

  • Managers lack data to see bottlenecks or hold teams accountable

This hurts reviews, slows down rooms and quietly eats into your profit.

One Managed Command Center for Every Department

SOPAGO Task Management PRO brings your daily operations into one place, and we manage the setup for you so your team can stay close to guests.

  • Central dashboards to see all tasks by status, priority and department

  • Live collaboration with photos, comments and clear owners

  • Built in accountability through timers, escalations and reports

  • Easy access on any device via browser, without extra downloads

  • Fast rollout so you can go live in roughly two weeks, without heavy IT work

Features That Improve Guest Experience And Operations

Why Managers Choose A Managed Service, Not Just Software

SOPAGO Task Management PRO is delivered as a service, not just a tool. This matters in busy hotels with limited IT bandwidth.

  • Managed setup: We design your workflows, roles and service level targets with you

  • Managed success: We support you with optimisation and refresher training over time

  • Managed operations: We keep the system updated and the reporting useful so your IT team does not have to

You get the benefits of a modern operations platform without taking on a complex implementation project.

Implementation & Onboarding (Managed by SOPAGO)

| Minimal effort for your team. Structured setup. Measurable operational impact.

Client Results & Testimonials

35% faster average response time
⭐22% higher first time task completion
⭐18% more cleanliness mentions in guest reviews

We didn’t have time for another IT project. SOPAGO set up everything and we saw impact in week one

GM
City Hotel, Kenya

Housekeeping finally runs on facts, not radio chatter. My supervisors have real

Owner
Beach Resort, Zanzibar

We launched without PMS integration and still saw an immediate impact

Marketing Lead
Safari Lodge, Tanzania

Flexible Plans For Different Property Types

Whether you manage a single boutique hotel or a group of properties, pricing is transparent and scales with your operations.

It depends on:

  • Size and complexity of the property or portfolio
  • Number of departments and outlets covered
  • Depth of standard operating procedures and maintenance schedules
  • Whether you use it as a standalone tool or integrated with other systems


All plans are billed monthly, with no hidden fees.

Built on the SOPAGO Guest Experience Platform

Task Management PRO becomes even more powerful when connected with:

  • SOPAGO Guest App: automatically convert guest requests and upsell bookings into trackable tasks
  • CRM, PMS or WhatsApp: sync core data and communication where it makes sense for your operation


You can start standalone and connect other systems later.

Frequently Asked Questions