We didn’t have time for another IT project. SOPAGO set up everything and we saw impact in week one
Replace radio calls, paper checklists and endless WhatsApp threads with one clear command centre. SOPAGO Task Management PRO is managed hotel task management software that unites housekeeping, maintenance, F&B and front office in a single, mobile first workspace.
Use it on its own or connect it to the SOPAGO Guest Experience platform when you are ready.







Hospitality without systems quickly turns into chaos with smiles.
Tasks are passed through calls, radio and chat groups that nobody can track
Housekeeping boards are outdated, and maintenance tickets get lost
Simple guest requests take too long, and upsell opportunities are missed
Staff burn out from constant chasing and unclear priorities
Managers lack data to see bottlenecks or hold teams accountable
This hurts reviews, slows down rooms and quietly eats into your profit.
SOPAGO Task Management PRO brings your daily operations into one place, and we manage the setup for you so your team can stay close to guests.
Central dashboards to see all tasks by status, priority and department
Live collaboration with photos, comments and clear owners
Built in accountability through timers, escalations and reports
Easy access on any device via browser, without extra downloads
Fast rollout so you can go live in roughly two weeks, without heavy IT work
Benefit: Fewer delays and fewer calls.
Each task has its own conversation thread for updates, questions and attachments. Staff can tag colleagues, add photos and share notes so work moves forward without chasing people in corridors.
Outcome: Faster fixes that guests notice and mention in reviews.
Benefit: Less downtime, lower repair bills.
Schedule regular inspections for air conditioning, plumbing, electrical and safety checks. The system tracks recurring issues and can trigger follow up tasks automatically after each inspection.
Outcome: Fewer serious breakdowns and safer, more reliable stays.
Benefit: More rooms ready on time, with less stress.
Dynamic housekeeping boards show live room status, priorities and blockers. Supervisors can reassign work on the fly, and room attendants update progress with a simple tap and photo proof.
Outcome: On time arrivals and rooms that match your promise at check in.
Benefit: See what is really happening and improve with facts.
Monitor completion times, first time fix rates, recurring problems and task volume by department, shift or property.
Export reports for management meetings, owners or compliance checks.
Outcome: Better decisions, smarter staffing and fewer blind spots.
Benefit: Consistent quality on every shift.
Standardise workflows for room cleaning, inspections, opening and closing duties, F&B preparation and daily rounds. Use recurring tasks and templates to remove guesswork and shorten training time.
Outcome: Cleaner rooms, fewer missed steps and smoother handovers between shifts.
SOPAGO Task Management PRO is delivered as a service, not just a tool. This matters in busy hotels with limited IT bandwidth.
Managed setup: We design your workflows, roles and service level targets with you
Managed success: We support you with optimisation and refresher training over time
Managed operations: We keep the system updated and the reporting useful so your IT team does not have to
You get the benefits of a modern operations platform without taking on a complex implementation project.
We map your key workflows across housekeeping, maintenance, F&B and front office. Together we define SLAs, roles and priorities.
We configure checklists, notifications and escalation rules, then deliver practical training sessions for supervisors and teams.
We launch across the property, monitor dashboards and help you achieve quick wins in the first weeks.
| Minimal effort for your team. Structured setup. Measurable operational impact.
⭐35% faster average response time
⭐22% higher first time task completion
⭐18% more cleanliness mentions in guest reviews
We didn’t have time for another IT project. SOPAGO set up everything and we saw impact in week one
Housekeeping finally runs on facts, not radio chatter. My supervisors have real
We launched without PMS integration and still saw an immediate impact
Whether you manage a single boutique hotel or a group of properties, pricing is transparent and scales with your operations.
It depends on:
All plans are billed monthly, with no hidden fees.
Task Management PRO becomes even more powerful when connected with:
You can start standalone and connect other systems later.
No. Task Management PRO is for staff only. It is designed to coordinate internal operations across departments.
No. You can run Task Management PRO as a standalone operations platform. You can integrate the SOPAGO Guest App later to bring guest requests directly into the task flow.
No. SOPAGO takes care of configuration, onboarding and initial optimisation. Your team simply helps define workflows and attends short training sessions.
SOPAGO manages updates, improvements and support. Your managers use the dashboards and reports to run daily operations.
No. Many properties start without PMS integration and still see strong improvements. Integration can be added later if required.
The system is designed to be light on training, with simple taps for updates, photo upload for proof and clear checklists that make work easier. Most teams adapt quickly once they see how it reduces confusion.