Digital Marketing For African Hotels That Wins Direct Bookings

Turn your website, SEO and media spend into predictable direct revenue. SOPAGO Digital Marketing Services give hotels, resorts and lodges a fully managed growth engine built for African realities.

We design and run your website, search and social campaigns. You get more direct bookings and clearer reporting, while your team stays focused on guests.

Trusted by Award-Winning hospitality brands

The Problem We Solve

Across East Africa, hotel teams are under pressure to grow profit while handling calls, WhatsApp messages and peak season chaos.

At the same time:

  • Websites load slowly, look dated or do not show clear room types and offers
  • SEO is weak, so OTAs capture search demand first
  • Social channels are inconsistent and not linked to revenue
  • Paid media feels like guesswork, with limited tracking and unclear reports
  • Owners expect direct booking growth, but teams do not have the time or skills

| The result is flat direct revenue, heavy OTA dependency and a sense that marketing is always “behind.”

The SOPAGO Digital Marketing Solution

SOPAGO Digital Marketing is a fully managed program designed for African hospitality. We plan, build, launch and optimise your digital presence across:

Africa-Ready, Performance-Driven

SOPAGO is built for how guests actually browse and book in African markets.

We design:

  • Mobile first creatives that work on smaller screens
  • Lightweight websites and assets for limited or unstable connectivity
  • WhatsApp aware journeys, so guests can move smoothly between web and chat
  • Simple processes and training that work even with staff turnover


You can start small and expand as results grow. When you are ready, connect the SOPAGO CDP to activate first party audiences for CRM, loyalty and personalised offers.

| When your website, SEO and media finally work together, your net operating income improves in weeks, not years.

Capabilities That Drive Direct Revenue

Website Design & Creation

We design and build fast, brand true hotel websites that prioritise booking clarity and performance.

Result: More direct bookings and a stronger first impression for every guest.

Technical SEO & Site Speed

We fix crawl, index and performance issues and align content to how guests actually search for stays in your region.

Result: Better rankings and steady organic growth that does not depend on paid spend.

Conversion-Focused Booking Journeys

We simplify the path from landing page to booking, reduce friction and use persuasive messaging where it matters most.

Result: Higher conversion rates and higher booking value.

Content & Local SEO

We create relevant travel guides and local content on topics such as safaris, beaches, city attractions and events.

Result: More branded searches, pre sold guests and stronger local authority.

Metasearch & Paid Search

We position your property on metasearch and search ads where guests are already comparing options.

Result: More direct bookings at the moment of choice and less overreliance on OTAs.

Display & Retargeting Ads

We keep your property visible across the open web and selected OTA networks with retargeting for visitors who did not book.

Result: Stronger mid funnel engagement and better recall.

Social Marketing

We plan, create and publish social content and campaigns that match your seasons and guest segments.

Result: Audiences who know you before they arrive and more efficient paid campaigns.

Tracking & Attribution

We implement pixels, tags and dashboards that show which campaigns, pages and channels drive real revenue.

Result: Clear data, better decisions and less wasted budget.

Seasonal Campaigns & Landing Pages

We build tailored landing pages and campaigns for seasonal offers, events, holidays and local demand spikes.

Result: Campaigns that launch quickly and deliver visible return.

SOPAGO CDP Activation

When connected, we use the SOPAGO CDP to retarget past guests, loyalty members and high intent visitors with personalised offers.

Result: Higher loyalty, repeat bookings and lifetime value.

How We Work — Managed Not DIY

| Typical early gains show up within the first one to two months.

Client Results & Testimonials

+32% Direct Bookings
−18% OTA Share
+41% Organic Brand Clicks

Our direct bookings grew within the first quarter — finally a plan we didn’t have to run ourselves.

GM
City Hotel, Kenya

Search and metasearch now pay for themselves. OTA dependency is dropping

Owner
Beach Resort, Zanzibar

The content calendar matches safari seasons perfectly. Guests arrive pre-sold.

Marketing Lead
Safari Lodge, Tanzania

Pricing & Packages

Our digital marketing retainers are transparent and flexible. Pricing depends on:

  • Website size and complexity
  • Media and ad budgets
  • Number of languages and markets
  • Reporting depth and stakeholder needs

We support single properties as well as groups with multiple hotels and brands.

Built to Fit Your SOPAGO Stack

Digital Marketing becomes even more powerful when connected to other SOPAGO services:

  • SOPAGO CDP: unify guest profiles and power personalised marketing
  • Loyalty Program: turn one time guests into members who prefer to book direct
  • Guest Experience App: promote on property upsells and experiences through in stay messaging

| More direct bookings, lower OTA cost and clear reports, without adding work for your team.

Frequently Asked Questions