Integrated Payment Services For Modern Hotels

Let guests order and pay from anywhere in your property with a secure, integrated payment solution. With Payment Services inside the SOPAGO Guest App, every transaction, from room service to spa and activities, becomes faster and more convenient.

You reduce queues, cut down on manual errors and make it simple for guests to spend more, using the payment methods they already trust.

Trusted by +100 hotels around the World

Effortless Payments For Guests, Less Work For Staff

Turn every purchase into a smooth, digital experience.

With SOPAGO Payment Services you can:

  • Allow guests to order and pay directly from their smartphone
  • Support multiple payment options such as cards, mobile wallets and others you choose
  • Connect payments to room numbers, profiles or loyalty accounts where relevant
  • Speed up service in restaurants, bars, spa and other outlets


Guests enjoy quick, contact free payments without waiting for a terminal or signing slips. Your staff spend less time processing payments and more time delivering personal service.

Drive Revenue and Efficiency with Integrated Payments

A smart payment layer across your property supports both revenue growth and cost control.

For your hotel, SOPAGO helps you:

  • Encourage spontaneous purchases with simple, one touch payment flows
  • Reduce payment errors and manual reconciliation
  • Gain real time insights into sales across outlets and time periods
  • Align payment data with your wider guest and revenue strategy

You see more clearly what guests buy, when they buy and how they prefer to pay. This makes it easier to refine offers, spot upsell opportunities and improve profitability.

SOPAGO transformed how we showcase daily excursions. Guests love being able to book water sports and island tours with a few taps!

Daniel Otieno
Hotel Manager, Beach Resort

From live entertainment updates to special offers, SOPAGO has boosted engagement and freed my staff to provide more personal guest interactions.

Mariam Omondi
Hotel Manager, Beach Resort

We’re located in a busy urban area, and SOPAGO helps us keep guests informed about local events and on-site services. It’s a true time-saver!

Zainab Mwangi
Hotel Manager, City Hotel

Guests can now find everything they need in one place. SOPAGO’s convenience has increased positive feedback and repeat bookings.

Ali Khamisi
Hotel Manager, City Hotel

Our nature tours and hiking trails are easily discovered through SOPAGO. Guests appreciate the seamless scheduling, and our team loves the reduced paperwork.

James Olewe
Lodge Manager

SOPAGO’s real-time updates help us handle last-minute changes in safari timings. It’s a fantastic tool for enhancing our wilderness experience.

Anna Kobong’o
Lodge Manager

With SOPAGO’s targeted promotions, our upselling efforts have gone through the roof. We can perfectly time beachside offers without overwhelming guests.

Kelvin Njoroge
Revenue Manager, Beach Resort

Analyzing guest preferences is now simple. SOPAGO’s data insights helped us refine packages and boost overall revenue.

Diana Ogutu
Revenue Manager, Beach Resort

Our clients can browse treatments and wellness packages online. SOPAGO made scheduling easier and reduced waiting times.

Grace Wanjiru
SPA Manager

Since integrating SOPAGO, spa bookings have soared. Guests love the intuitive interface, and we love the smoother workflow!

Hannah Wakio
SPA Manager

SOPAGO integrated effortlessly with our existing systems. Minimal downtime and great support—exactly what our tech team needed.

Sam Bakari
IT Manager, City Hotel

We used to manage multiple platforms, but SOPAGO consolidated everything into one solution. It’s secure, user-friendly, and saves us hours each week.

Esther Karani
IT Manager, City Hotel

SOPAGO’s menu highlights let guests pre-plan dining options. It’s been a hit—especially with foodies looking for curated experience.

Victor Mugabe
F&B Manager, Boutique Hotel

Promoting our seasonal specialties is now a breeze. SOPAGO helps us drive sales while keeping guests excited about our culinary offerings.

Patricia Musyoka
F&B Manager, Boutique Hotel

The mobile ordering feature reduced congestion at our restaurant. Guests can browse, order, and pay right from their phones.

Ahmed Yusuf
F&B Manager, City Hotel

With SOPAGO’s push notifications, we easily market daily specials. Revenue from our lunch menu has noticeably increased.

Betty Awiti
F&B Manager, City Hotel

Contactless check-ins mean fewer queues and happier guests. SOPAGO’s convenience factor has made a world of difference at our front desk.

Linus Mwema
Reception Manager, City Hotel

Our team now addresses guest inquiries faster through SOPAGO’s instant messaging. It’s improved guest satisfaction and streamlined our workflow.

Susan Makori
Reception Manager, City Hotel

What Hoteliers Say About SOPAGO

Hear From Our Guests

Guests at SOPAGO powered properties often remark on how easy it is to pay without searching for cash or cards. They appreciate:

• Being able to order and pay from their phone, whether in the room, by the pool or in the lobby
• Clear digital receipts and order confirmations
• A payment experience that feels modern, safe and in line with leading global brands

This convenience supports higher spend per stay and a more positive overall impression of your hotel.

Frequently Asked Questions