Digital Housekeeping For Faster, Cleaner Hotel Operations

Keep rooms spotless and guests satisfied with Housekeeping in the SOPAGO Guest App. Connect guest requests, room status and team tasks in one simple digital flow. You reduce miscommunication, speed up turnarounds and deliver consistently high standards, even on the busiest days.

Guests enjoy cleaner rooms at the right time. Your team gains a clear overview of what needs to be done, by whom and by when.

Trusted by +100 hotels around the World

Convenience And Personal Comfort For Guests

Let guests shape their stay with just a few taps.

With SOPAGO, guests can:

  • Request housekeeping from their phone, without calling reception
  • Choose preferred cleaning times or do not disturb options
  • Ask for extra amenities such as towels, pillows or toiletries
  • Track the status of their requests and know when help is on the way


They feel more in control and better informed, while your team receives clear, structured requests instead of scattered messages and notes.

Maximize Efficiency and Deliver Flawless Service

Give your housekeeping team the tools they need to work smarter.

SOPAGO helps you:

  • Assign and prioritise housekeeping tasks automatically
  • See real time room status (clean, in progress, inspected, out of order and more)
  • Allocate staff based on room type, floor or workload
  • Reduce back and forth between reception and housekeeping

Supervisors get a live overview of all rooms and open tasks on their device. They can react faster to early check ins, late check outs and special requests, which keeps operations smooth and guests happy.

SOPAGO transformed how we showcase daily excursions. Guests love being able to book water sports and island tours with a few taps!

Daniel Otieno
Hotel Manager, Beach Resort

From live entertainment updates to special offers, SOPAGO has boosted engagement and freed my staff to provide more personal guest interactions.

Mariam Omondi
Hotel Manager, Beach Resort

We’re located in a busy urban area, and SOPAGO helps us keep guests informed about local events and on-site services. It’s a true time-saver!

Zainab Mwangi
Hotel Manager, City Hotel

Guests can now find everything they need in one place. SOPAGO’s convenience has increased positive feedback and repeat bookings.

Ali Khamisi
Hotel Manager, City Hotel

Our nature tours and hiking trails are easily discovered through SOPAGO. Guests appreciate the seamless scheduling, and our team loves the reduced paperwork.

James Olewe
Lodge Manager

SOPAGO’s real-time updates help us handle last-minute changes in safari timings. It’s a fantastic tool for enhancing our wilderness experience.

Anna Kobong’o
Lodge Manager

With SOPAGO’s targeted promotions, our upselling efforts have gone through the roof. We can perfectly time beachside offers without overwhelming guests.

Kelvin Njoroge
Revenue Manager, Beach Resort

Analyzing guest preferences is now simple. SOPAGO’s data insights helped us refine packages and boost overall revenue.

Diana Ogutu
Revenue Manager, Beach Resort

Our clients can browse treatments and wellness packages online. SOPAGO made scheduling easier and reduced waiting times.

Grace Wanjiru
SPA Manager

Since integrating SOPAGO, spa bookings have soared. Guests love the intuitive interface, and we love the smoother workflow!

Hannah Wakio
SPA Manager

SOPAGO integrated effortlessly with our existing systems. Minimal downtime and great support—exactly what our tech team needed.

Sam Bakari
IT Manager, City Hotel

We used to manage multiple platforms, but SOPAGO consolidated everything into one solution. It’s secure, user-friendly, and saves us hours each week.

Esther Karani
IT Manager, City Hotel

SOPAGO’s menu highlights let guests pre-plan dining options. It’s been a hit—especially with foodies looking for curated experience.

Victor Mugabe
F&B Manager, Boutique Hotel

Promoting our seasonal specialties is now a breeze. SOPAGO helps us drive sales while keeping guests excited about our culinary offerings.

Patricia Musyoka
F&B Manager, Boutique Hotel

The mobile ordering feature reduced congestion at our restaurant. Guests can browse, order, and pay right from their phones.

Ahmed Yusuf
F&B Manager, City Hotel

With SOPAGO’s push notifications, we easily market daily specials. Revenue from our lunch menu has noticeably increased.

Betty Awiti
F&B Manager, City Hotel

Contactless check-ins mean fewer queues and happier guests. SOPAGO’s convenience factor has made a world of difference at our front desk.

Linus Mwema
Reception Manager, City Hotel

Our team now addresses guest inquiries faster through SOPAGO’s instant messaging. It’s improved guest satisfaction and streamlined our workflow.

Susan Makori
Reception Manager, City Hotel

What Hoteliers Say About SOPAGO

Hear From Our Guests

Guests notice when rooms are clean on time and requests are handled quickly. At SOPAGO powered properties they often mention:

• Fresh rooms ready at or before check in
• Prompt responses when they need extra items
• Respect for do not disturb preferences

Housekeeping becomes part of the positive story they tell in reviews, not a source of complaints.

Frequently Asked Questions