SOPAGO transformed how we showcase daily excursions. Guests love being able to book water sports and island tours with a few taps!
Stay close to your guests from the moment they arrive to the moment they leave. With AI powered Concierge Chat inside Discover & Stay and SOPAGO Guest App, your team can answer questions, manage requests and adjust bookings in real time, all through a simple chat interface on the guest’s phone.
Smart automation handles common questions instantly, while your staff step in for more complex requests. Guests do not need to call or queue at the front desk. They simply open the app, send a message and get fast, accurate support.
Your team keeps full control and can accept, decline or modify orders with just a few clicks.
With the SOPAGO Guest App, your property becomes reachable from any room, poolside lounger or safari tent.
Guests can:
All directly from their own mobile devices, without picking up the phone or walking to reception.
Behind the scenes, the AI assistant in Concierge Chat can:
For your staff this means:
Concierge Chat gives you a central guest messaging inbox that your team and the AI assistant can manage together.
You can:
The AI powered chat engine helps by:
This saves time for your staff while keeping the tone personal and human. The result is:
SOPAGO transformed how we showcase daily excursions. Guests love being able to book water sports and island tours with a few taps!
From live entertainment updates to special offers, SOPAGO has boosted engagement and freed my staff to provide more personal guest interactions.
We’re located in a busy urban area, and SOPAGO helps us keep guests informed about local events and on-site services. It’s a true time-saver!
Guests can now find everything they need in one place. SOPAGO’s convenience has increased positive feedback and repeat bookings.
Our nature tours and hiking trails are easily discovered through SOPAGO. Guests appreciate the seamless scheduling, and our team loves the reduced paperwork.
SOPAGO’s real-time updates help us handle last-minute changes in safari timings. It’s a fantastic tool for enhancing our wilderness experience.
With SOPAGO’s targeted promotions, our upselling efforts have gone through the roof. We can perfectly time beachside offers without overwhelming guests.
Analyzing guest preferences is now simple. SOPAGO’s data insights helped us refine packages and boost overall revenue.
Our clients can browse treatments and wellness packages online. SOPAGO made scheduling easier and reduced waiting times.
Since integrating SOPAGO, spa bookings have soared. Guests love the intuitive interface, and we love the smoother workflow!
SOPAGO integrated effortlessly with our existing systems. Minimal downtime and great support—exactly what our tech team needed.
We used to manage multiple platforms, but SOPAGO consolidated everything into one solution. It’s secure, user-friendly, and saves us hours each week.
SOPAGO’s menu highlights let guests pre-plan dining options. It’s been a hit—especially with foodies looking for curated experience.
Promoting our seasonal specialties is now a breeze. SOPAGO helps us drive sales while keeping guests excited about our culinary offerings.
The mobile ordering feature reduced congestion at our restaurant. Guests can browse, order, and pay right from their phones.
With SOPAGO’s push notifications, we easily market daily specials. Revenue from our lunch menu has noticeably increased.
Contactless check-ins mean fewer queues and happier guests. SOPAGO’s convenience factor has made a world of difference at our front desk.
Our team now addresses guest inquiries faster through SOPAGO’s instant messaging. It’s improved guest satisfaction and streamlined our workflow.
Guests tell our hotel partners that they love being able to simply message the hotel and get help in minutes. The AI powered chat assistant responds quickly to simple questions, while staff jump in when a personal touch is needed. Guests feel that someone is always available, without long waits on the phone or at the front desk.
Concierge Chat turns your property into a responsive, guest centered experience from check in to check out.
The SOPAGO Guest App gives your guests a direct, AI assisted chat channel to your team at any time. Through Concierge Chat they can send messages about requests, bookings and services, while your staff and the AI work together to reply quickly. This reduces front desk traffic, cuts phone calls and improves response time across the hotel.
Yes. Guests can reserve restaurant tables, book activities and experiences and request room service or other services directly from their phone. All requests are collected through the app so there is no need for guests to call or visit the front desk, and your team can manage everything in one place with AI support for standard processes.
Yes. SOPAGO lets you send instant updates about important information, such as schedule changes, special offers or service alerts. The AI powered chat engine can also provide automated answers to common questions, for example check out time or breakfast hours, so guests get a fast reply while your staff focus on more complex or high value requests.