The Future of Guest Experience Solutions

SOPAGO offers a suite of digital solutions designed to transform the guest journey from pre-stay to check-in and-out and pre-stay. Our user-friendly platform enhances hotel operations, streamlines communications, and elevates the overall guest experience—all while giving you the flexibility to choose the plan that best suits your property’s needs. Explore our BASIC, PRO, and PREMIUM plans below and learn how SOPAGO seamlessly integrates into your hotel’s operations.

How SOPAGO Works

Easy Onboarding

After Sign up for SOPAGO, we will ask you for the relevant information we need to set up your branded hotel app. Our team ensures a smooth onboarding process.

Customized Configuration

Tailor SOPAGO to match your hotel’s branding and unique needs. From digital directories to communication features, you decide which functionalities to enable.

Real-Time Guest Engagement

Once live, your guests can access SOPAGO via their smartphones. They’ll use the platform to explore amenities, request services, receive personalized updates, and more.

Ongoing Support and Updates

Our dedicated support team monitors system performance and provides regular updates, ensuring your SOPAGO experience stays current, secure, and optimized.

(1) BASIC SOPAGO Plans

Ideal for smaller properties or those just beginning their digital transformation journey.

Hotel Directory

Offer guests a digital overview of your property’s amenities, hours, and essential information.

Guest Communication

Enable basic two-way messaging, helping you respond to guest inquiries quickly.

Simple Service Requests

Allow guests to request e.g. housekeeping with just a few taps.

Easy Setup:

No or Minimal integration steps, making it simple to launch the platform quickly.

Who is it for?

Hoteliers seeking a cost-effective entry point into guest-facing technology, with streamlined features that don’t overwhelm staff or guests.

(2) PRO SOPAGO Plans

Perfect for mid-size hotels looking to optimize operations, boost engagement, and create memorable guest experiences.

Enhanced Guest Portal

Offer detailed menus, activity schedules, and spa options, increasing upselling opportunities.

In-App Service Ordering

Guests can conveniently order room service or book amenities without leaving the platform.

Advanced Communication Tools

Automate messages for check-in reminders, special offers, and post-stay follow-ups.

Integration with PMS/CRM

Sync guest and reservation data for a unified view, minimizing manual entry and errors.

Who is it for?

Hotels ready to expand their digital capabilities, improve workflow efficiencies, and foster deeper guest connections.

(3) PREMIUM SOPAGO Plans

Suited for luxury resorts, boutique chains, or any property aiming to deliver the pinnacle of personalized service and brand storytelling.

Tailored Experience

Fully customize the interface to reflect your brand identity, from colors and fonts to exclusive offers.

Dynamic Upselling & Cross-Selling

Trigger in-app promotions based on guest behavior, preferences, or location.

Real-Time Analytics & Reporting

Track service usage, communication trends, and revenue insights for data-driven decisions.

Dedicated Support & Custom Development

Access priority support channels and optional bespoke features to meet unique operational needs.

Who is it for?

High-end properties prioritizing bespoke guest experiences, advanced data insights, and a fully branded digital journey.

Ready to Transform Your Guest Experience with SOPAGO?

Whether you choose BASIC, PRO, or PREMIUM, each SOPAGO plan is designed to simplify operations, enhance service quality, and increase revenue potential. Join the future of hospitality technology and start delighting your guests from the moment they arrive—right at their fingertips.

 

Testimonial

What our satisfied clients say about us

SOPAGO transformed how we showcase daily excursions. Guests love being able to book water sports and island tours with a few taps!

Daniel Otieno
Hotel Manager, Beach Resort

From live entertainment updates to special offers, SOPAGO has boosted engagement and freed my staff to provide more personal guest interactions.

Mariam Omondi
Hotel Manager, Beach Resort

We’re located in a busy urban area, and SOPAGO helps us keep guests informed about local events and on-site services. It’s a true time-saver!

Zainab Mwangi
Hotel Manager, City Hotel

Guests can now find everything they need in one place. SOPAGO’s convenience has increased positive feedback and repeat bookings.

Ali Khamisi
Hotel Manager, City Hotel

Our nature tours and hiking trails are easily discovered through SOPAGO. Guests appreciate the seamless scheduling, and our team loves the reduced paperwork.

James Olewe
Lodge Manager

SOPAGO’s real-time updates help us handle last-minute changes in safari timings. It’s a fantastic tool for enhancing our wilderness experience.

Anna Kobong’o
Lodge Manager

With SOPAGO’s targeted promotions, our upselling efforts have gone through the roof. We can perfectly time beachside offers without overwhelming guests.

Kelvin Njoroge
Revenue Manager, Beach Resort

Analyzing guest preferences is now simple. SOPAGO’s data insights helped us refine packages and boost overall revenue.

Diana Ogutu
Revenue Manager, Beach Resort

Our clients can browse treatments and wellness packages online. SOPAGO made scheduling easier and reduced waiting times.

Grace Wanjiru
SPA Manager

Since integrating SOPAGO, spa bookings have soared. Guests love the intuitive interface, and we love the smoother workflow!

Hannah Wakio
SPA Manager

SOPAGO integrated effortlessly with our existing systems. Minimal downtime and great support—exactly what our tech team needed.

Sam Bakari
IT Manager, City Hotel

We used to manage multiple platforms, but SOPAGO consolidated everything into one solution. It’s secure, user-friendly, and saves us hours each week.

Esther Karani
IT Manager, City Hotel

SOPAGO’s menu highlights let guests pre-plan dining options. It’s been a hit—especially with foodies looking for curated experience.

Victor Mugabe
F&B Manager, Boutique Hotel

Promoting our seasonal specialties is now a breeze. SOPAGO helps us drive sales while keeping guests excited about our culinary offerings.

Patricia Musyoka
F&B Manager, Boutique Hotel

The mobile ordering feature reduced congestion at our restaurant. Guests can browse, order, and pay right from their phones.

Ahmed Yusuf
F&B Manager, City Hotel

With SOPAGO’s push notifications, we easily market daily specials. Revenue from our lunch menu has noticeably increased.

Betty Awiti
F&B Manager, City Hotel

Contactless check-ins mean fewer queues and happier guests. SOPAGO’s convenience factor has made a world of difference at our front desk.

Linus Mwema
Reception Manager, City Hotel

Our team now addresses guest inquiries faster through SOPAGO’s instant messaging. It’s improved guest satisfaction and streamlined our workflow.

Susan Makori
Reception Manager, City Hotel