City Hotels

Streamline business travel by offering quick digital check-in, express check-out, and 24/7 service requests, accommodating the fast pace of urban guests.

Enhance Efficiency and Guest Satisfaction at Your City Hotel with SOPAGO

City travelers expect convenience and flexibility at every turn. A digital platform like SOPAGO empowers your hotel to deliver exceptional, personalized service—right from check-in to departure. Here’s how SOPAGO transforms the urban hotel experience:

Comprehensive Hotel Guide

Present key amenities, room features, and local hotspots in a digital, always-accessible directory, helping guests explore the best your hotel—and the city—has to offer.

Instant Communication & Real-Time Updates

Keep guests informed about local events, dining specials, or important announcements. Rapid, two-way messaging ensures your staff can address questions or concerns on the spot.

Effortless Room Service

Let guests order meals and beverages directly from their phones, streamlining the in-room dining experience and boosting F&B revenue.

Targeted Upsell Notifications

Promote room upgrades, city tours, or exclusive services at precisely the right moment, boosting incremental revenue while enhancing the overall guest journey.

Secure Online Check-In

Simplify the arrival process by offering secure digital check-ins. Reduce front-desk congestion and let guests jump-start their urban adventures sooner.

On-Demand Housekeeping

Allow guests to schedule cleaning times or request extra amenities through the app, helping your housekeeping team respond quickly and maintain impeccable standards.

Seamless Transportation Arrangements

Provide instant booking for airport shuttles, taxis, or public transit passes, giving guests a stress-free way to navigate busy city streets.

Centralized Task Manager

Coordinate your staff’s daily responsibilities in one platform, enhancing efficiency and guaranteeing that every guest receives top-notch service.

“Implementing SOPAGO at your city hotel transforms routine interactions into extraordinary moments, keeping you ahead in a highly competitive urban landscape”

Testimonial

What our satisfied clients say about us

We’re located in a busy urban area, and SOPAGO helps us keep guests informed about local events and on-site services. It’s a true time-saver!

Zainab Mwangi
Hotel Manager, City Hotel

Guests can now find everything they need in one place. SOPAGO’s convenience has increased positive feedback and repeat bookings.

Ali Khamisi
Hotel Manager, City Hotel

SOPAGO transformed how we showcase daily excursions. Guests love being able to book water sports and island tours with a few taps!

Daniel Otieno
Hotel Manager, Beach Resort

From live entertainment updates to special offers, SOPAGO has boosted engagement and freed my staff to provide more personal guest interactions.

Mariam Omondi
Hotel Manager, Beach Resort

Our nature tours and hiking trails are easily discovered through SOPAGO. Guests appreciate the seamless scheduling, and our team loves the reduced paperwork.

James Olewe
Lodge Manager

SOPAGO’s real-time updates help us handle last-minute changes in safari timings. It’s a fantastic tool for enhancing our wilderness experience.

Anna Kobong’o
Lodge Manager

With SOPAGO’s targeted promotions, our upselling efforts have gone through the roof. We can perfectly time beachside offers without overwhelming guests.

Kelvin Njoroge
Revenue Manager, Beach Resort

Analyzing guest preferences is now simple. SOPAGO’s data insights helped us refine packages and boost overall revenue.

Diana Ogutu
Revenue Manager, Beach Resort

Our clients can browse treatments and wellness packages online. SOPAGO made scheduling easier and reduced waiting times.

Grace Wanjiru
SPA Manager

Since integrating SOPAGO, spa bookings have soared. Guests love the intuitive interface, and we love the smoother workflow!

Hannah Wakio
SPA Manager

SOPAGO integrated effortlessly with our existing systems. Minimal downtime and great support—exactly what our tech team needed.

Sam Bakari
IT Manager, City Hotel

We used to manage multiple platforms, but SOPAGO consolidated everything into one solution. It’s secure, user-friendly, and saves us hours each week.

Esther Karani
IT Manager, City Hotel

SOPAGO’s menu highlights let guests pre-plan dining options. It’s been a hit—especially with foodies looking for curated experience.

Victor Mugabe
F&B Manager, Boutique Hotel

Promoting our seasonal specialties is now a breeze. SOPAGO helps us drive sales while keeping guests excited about our culinary offerings.

Patricia Musyoka
F&B Manager, Boutique Hotel

The mobile ordering feature reduced congestion at our restaurant. Guests can browse, order, and pay right from their phones.

Ahmed Yusuf
F&B Manager, City Hotel

With SOPAGO’s push notifications, we easily market daily specials. Revenue from our lunch menu has noticeably increased.

Betty Awiti
F&B Manager, City Hotel

Contactless check-ins mean fewer queues and happier guests. SOPAGO’s convenience factor has made a world of difference at our front desk.

Linus Mwema
Reception Manager, City Hotel

Our team now addresses guest inquiries faster through SOPAGO’s instant messaging. It’s improved guest satisfaction and streamlined our workflow.

Susan Makori
Reception Manager, City Hotel